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Computer troubleshooting
Desktop and laptop issues, slow performance, crashes, startup trouble, and strange behavior.
Local tech help, without the runaroundTech Problems?
Tech Problems?
I Can Help.
KB Tech Repair and More provides straightforward computer repair and technology support at your home in the Jacksonville area. You’ll get clear options, honest pricing, and help from a local technician.
Local, one-on-one helpParts approved before purchaseMost payment types accepted
Computer & home technology services
Practical help for the technology you use every day.
Not sure what the problem is? That’s okay. Describe what you’re seeing and I’ll start with the most likely causes.
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Power on, no display
Diagnosis when the computer seems to start but nothing appears on the monitor.
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Hardware diagnosis
Identify failing components and review practical repair or replacement choices.
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RAM & storage upgrades
Memory, hard drive, and SSD upgrades to improve speed or add capacity.
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Graphics card help
Troubleshooting, reseating, compatibility checks, and replacement support.
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Windows troubleshooting
Updates, drivers, software issues, tune-ups, and operating system problems.
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Computer setup
New PC setup, updates, account configuration, app installation, and transfers.
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Wi-Fi & network help
Home Wi-Fi issues, router setup, connectivity troubleshooting, and device connections.
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Printers & peripherals
Setup and troubleshooting for printers, monitors, accessories, and other devices.
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General home technology
Help with smart-home devices and everyday technology that just won’t cooperate.
Choose how to get help
Three ways to get your technology repaired.
Start by describing the problem. Kyle will help you choose the option that makes the most sense.
How it works
Simple from the first message to the final fix.
Contact KB Tech and describe the problem.
Choose a house call, pickup/drop-off, or mail-in repair.
For house calls, the first hour is $60.
Pickup and mail-in repairs receive a clear quote.
Review and approve any replacement parts before proceeding.
Why KB
A real local person—not a repair-chain handoff.
Hi, I’m Kyle Bacus. I’m a Catholic Christian, technology professional, coach, and local business owner. My faith shapes how I try to serve: with honesty, patience, care, and respect for every person.
Clear pricingKnow the hourly rate up front and approve parts before purchase.
One-on-one supportYou work directly with the person troubleshooting your technology.
Faith-led serviceIntegrity, patience, and treating people with dignity guide the work.
Flexible paymentsCash, check, credit/debit, Venmo, PayPal, and Apple Cash accepted.
More from KB
Technology, aerial media, golf, and family help.
Explore each service or contact Kyle directly to discuss what you need.
Aerial media
Explore drone services →Drone photo & video
Aerial photo and video sessions, including real-estate packages.
Instruction
Explore golf lessons →Golf lessons
Individual and multi-lesson options at a venue of your choice.
Family help
Learn about babysitting →Babysitting
Dependable, personal childcare help for local families.
Request help
Tell me what’s going on.
Share a few details about the device and the problem. On a phone, your request opens as a prepared text. On a computer, it opens as an email to Kyle. You can review everything before sending.
Please allow up to 24 hours for a response during peak times. House calls serve parts of Northeast Florida.